App or how we imagine our user's flow to be in terms of navigation. There are different practices that can help us in this definition process: user person: they are approaches of fictitious people that will help us to better imagine what a possible user of our platform would be like. In this approach we will show a brief biography of each person, the motivations that the user may have when installing our app, the frustrations that they may encounter or, for example, their level of skill with technologies.
Type user each person, the motivations that the user may have when installing our app, the frustrations they may encounter or, for example, their level of skill with technologies. Empathy map: it is a resource similar to the user persona, but it will allow e commerce photo editing us to segment our “ideal” client in different aspects: how they think, how they speak, what they do, how they feel. This practice will help us go one step further and understand our target customer a little better. User empathy map flowchart: a flowchart or flow map will allow us to understand what the user's flow is going to be within our app, reducing it to the minimum expression of actions in order to understand in
a few steps how the user is going to enter our app and what are the questions and decisions that you will make to reach the end. I have selected this flowchart example because it seems very intuitive to me and allows us to understand what the real function of proposing these flows would be: user journey there are many practices that can be carried out in this part of ux research, although personally these three seem essential to cover any project. You can design them from whichever tool you feel comfortable with, but there are some free platforms that offer you resources and templates , such as miro or whimsical . 3. Idea. Paper